Terms & Conditions

Last Updated: 2025-Oct-25

These Terms & Conditions govern the use of the Cyber Battlera (CBE) website and services operated by Multisolve (Pvt) Ltd. By creating an account, registering for events, depositing funds, or using our platform, you agree to these Terms.

1. Definitions

“Company” refers to Multisolve (Pvt) Ltd
“Platform” refers to the Cyber Battlera (CBE) website and systems
“User” refers to any registered participant or account holder
“Wallet” refers to the digital credit balance used for entry fees and payouts
“Events” refer to online gaming tournaments, matches, or competitions

2. Eligibility

To use the platform, users must:

Be at least 16 years old
Provide accurate registration details
Agree to event rules and fair-play standards

The company may request verification if needed.

3. Account Responsibilities

Users agree to:

Keep login credentials secure
Provide correct in-game IDs and contact details
Avoid multiple or duplicate accounts
Not impersonate other players

The company may suspend accounts for violations.

4. Event Registration & Participation

By registering for an event, users acknowledge:

Entry fees are required if applicable
Match schedules must be followed
WhatsApp or Email communication may be used
Failure to join on time may result in forfeiture

Event rules may vary by game and format.

5. Wallet System

The wallet may be used for:

Event entry fees
Prize rewards
Refund credits (if applicable)

Users agree that:

Wallet balance has no cash value outside the platform
Withdrawals require correct bank or payment details
Processing times may vary

6. Payments

Payments are processed through PayHere or approved gateways
The company does not store credit or debit card details
Failed or disputed transactions may pause participation

7. Refunds

Refunds are governed by the Refund Policy, including:

Pre-event refund button
24-hour absence refund form
Event cancellation refunds

Refunds are not guaranteed for:

✘ late joining
✘ disqualification
✘ device or network issues

8. Fair Play & Conduct

Users must NOT:

cheat, hack, exploit, or use illegal tools
share lobby details publicly
threaten, abuse, or harass others
manipulate scoring or outcomes

Violations may result in:

disqualification
loss of entry fees
account suspension

9. Prize Rewards

Rewards are issued based on:

verified results
event completion
fair-play compliance

The company reserves the right to verify match outcomes before releasing payouts.

10. Limitations of Liability

The company is not responsible for:

Internet or device failures
Game server outages
Gameplay performance
Emotional or financial loss from non-placement

Users participate at their own risk.

11. Intellectual Property

All branding, logos, event formats, and website content belong to:

Multisolve (Pvt) Ltd

Users may not copy or distribute without permission.

12. Privacy

User information is handled according to our Privacy Policy, including:

data storage
communication use
security measures

13. Termination of Access

The company may suspend or terminate accounts if:

fraud is suspected
multiple refund abuse occurs
rules or terms are violated

14. Changes to Terms

The company may update these Terms at any time. Continued use of the platform indicates acceptance.

15. Governing Law

These Terms are governed by the laws of Sri Lanka.

16. Contact Information

For support, account issues, or policy questions:

Support Email: support@cyberbattlera.com
WhatsApp Support: +94 78 158 46 30

Support available in Sri Lanka Standard Time (GMT+5:30).